Contact Us
Get in Touch with Arushtha Organics
Welcome to our Customer Support Corner! We’re here to listen to your feedback, answer questions, and assist with any part of your order journey.
✉️ Drop Us a Message
Use the contact form to reach us—just your name, email, and a short message. Keeping it simple helps us respond swiftly. Forms are straightforward and ask for only the essentials, in line with recommended design practices.
📞 Or Contact Us Directly via Email or WhatsApp
| Channel | Details | Typical Response Time |
|---|---|---|
| gulshannishtha@gmail.com | Within 48 hours (Mon–Fri) | |
| +91‑8130759047 | Within business hours |
For urgent queries, ping us on WhatsApp—we usually reply fastest there during operating hours.
🏠 Our Office Address
Arushtha Organics
C-91, Rajji Complex, Vishnu Garden, Delhi -110018
Feel free to visit our store or workspace during business hours if you’re nearby.
⏰ Support Availability
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Monday to Friday: 9 AM – 6 PM IST
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Weekends & National Holidays: Closed—emails/messages will be addressed on the next business day.
🛡 Grievance Redressal & Consumer Rights
We comply with the Consumer Protection (E‑Commerce) Rules, 2020, and have a dedicated Grievance Officer whose contact details are listed below. Complaints are acknowledged within 48 hours and we aim to resolve them within 30 days.(indialaw.in, sansad.in, algindia.com)
If you’re not fully satisfied with our resolution, you can also escalate the issue to the National Consumer Helpline (toll-free 1915 or 1800‑11‑4000) or file on the E‑Daakhil portal, in accordance with Indian consumer legislation.(nyaaya.org)
✅ Including order details lets us handle your issue faster, especially for shipping or refunds.
Thank you for shopping consciously with Arushtha Organics. We value your trust and are committed to helping you—always.